FAQs

At Amalgamated, the safety and security of your account(s) is our top priority. Browse the topics below to learn more about how we protect your personal information and finances, and what you can do to further protect yourself and your account(s).

For more information on how to bank anywhere using your computer or mobile device, view our quick reference guides.

For assistance with fraud and security measures on your account, please contact our Customer Service team at 800-662-0860.

The new Climate Impact Enhanced Debit Mastercard®, made from renewable resources such as corn, replaces up to 80% of fossil-based plastics found in traditional debit cards. As a fossil-free bank, it represents an exciting step forward for Amalgamated's suite of mission-aligned products and services.

As a bank deeply committed to net-zero operations, climate justice and curbing climate change, we believe that bold solutions are needed to transition to a just, clean economy. These solutions include our policies, investments, practices and products. With the introduction of the card, we continue that commitment.

The card will be issued to new consumer and business customers opening an account on or after March 21, 2023. For existing customers, cards will be issued to replace expiring or lost cards on a rolling basis.

The card will be available to all customers beginning March 21, 2023. If you have an expiring card no action is required on your part.

If your card is not near expiration and you would like to migrate to the Climate Impact Card, please visit a branch or contact our customer service team at 800.662.0860.

Your card number will remain the same. If your card is lost or stolen a new card number will be issued.

Yes, we are pleased to announce that contactless payments can be made with the Climate Impact card. You can also add your card to your Digital Wallet.

While the card is sourced from recyclable plastics, we recommend that customers consult the recycling guidelines of their local municipalities.

Our new card has a vertical orientation to make in-store transactions even easier with a streamlined chip or tap to pay experience.

You can use the contactless feature with merchants that accept contactless payments. Please note that some merchants will require a PIN to complete the transaction.

Yes, you can use your new Climate Impact Debit/ATM card to make cash deposits, transfer money between accounts, check account balances and withdraw at Amalgamated and non-Amalgamated Bank ATMs. Fees may apply at non-Amalgamated and international ATMs.