FAQs

At Amalgamated, the safety and security of your account(s) is our top priority. Browse the topics below to learn more about how we protect your personal information and finances, and what you can do to further protect yourself and your account(s).

For more information on how to bank anywhere using your computer or mobile device, view our quick reference guides.

For assistance with fraud and security measures on your account, please contact our Customer Service team at 800-662-0860.

Allpoint+® is the largest retail-based, surcharge-free deposit ATM network and is designed to provide cardholders with cash deposit functionality. Allpoint+® functions as an extension of the bank to provide a larger deposit ATM network for our customers.


Allpoint® ATMs enable Amalgamated customers to check account balances, transfer money between accounts and withdraw cash surcharge-free.

Allpoint+® ATMs provide an additional function for Amalgamated customers to make cash deposits, transfer money between accounts, check account balances and withdraw cash surcharge- free.

You can use your mobile app or our website to locate Allpoint+® ATMs near you. Please visit Find a branch or ATM | Amalgamated Bank or download the mobile app FAQs | Amalgamated Bank.

Allpoint+® ATMs are full-functioning ATM machines which can perform cash deposits, transfer money between accounts, check account balances and withdraw cash surcharge-free in multi-denominations.

Amalgamated Bank customers can make cash deposits of $1000 per transaction. The ATMs will accept up to 200 multi-denominational bills per transaction. For example: 200 bills of $5 which equals $1000 or 50 bills of $10 and 25 bills of $20 which equals $1000. To deposit more than $1000, customers will have to perform several transactions.

Allpoint+® ATMs will reject the deposit and return the cash with the same multi-denominational bills that were originally deposited. You will receive a receipt stating, “Your transaction cannot be completed at this time.” We are sorry for the inconvenience.

Please call our customer service team immediately at 800-662-0860 to help you resolve the deposit issue. 

Cash deposits made before 3:00 P.M. local time on a business day at Allpoint+® network ATMs will be made available on the next business day. Cash deposits made at Allpoint+® network ATMs after 3:00 P.M. local time on a business day, or at any time on a day that is not a business day, will be treated as received by the Bank on the next business day. For more information please see the Account Opening Disclosure under Section 4 (Fund Transfer Services) H. ATM Deposits and Section 6 (Funds Availability Disclosure) for additional information Consumer Account Opening Disclosure.

Regular Allpoint® ATMs are not enabled for cash deposits. Allpoint® ATMs allow Amalgamated customers to check account balances, transfer money between accounts and withdraw cash surcharge-free.

Only Amalgamated customers have access to Allpoint+® ATMs to make cash deposits. Friends and family are welcome to open an account with Amalgamated Bank to use Allpoint+® ATMs. To open an account you can schedule an appointment at any Amalgamated Bank branch.

Yes, Allpoint+® ATMs are safe and secure. The ATMs are located in convenient locations like CVS, Duane Reade and Walgreens.