FAQs

At Amalgamated, the safety and security of your account(s) is our top priority. Browse the topics below to learn more about how we protect your personal information and finances, and what you can do to further protect yourself and your account(s).

For more information on how to bank anywhere using your computer or mobile device, view our quick reference guides.

For assistance with fraud and security measures on your account, please contact our Customer Service team at 800-662-0860.

Opening an account with Amalgamated Bank is a simple process, just go to AmalgamatedBank.com. Then go to the top right corner and select “Open an Account”. You can open a checking and savings accounts.

Accounts available online are Online Checking and Online Savings. Amalgamated Bank provides a variety of accounts. Please refer to our website to review all products.

A detailed list of required information for all account owners, individual and joint, can be found on the introductory page of the application process.

Please refer to the bank’s Terms and Conditions. Account Opening Disclosures.

To fund an account online, you can either transfer funds from your account at another financial institution, or if you are already an Amalgamated Bank customer, you can transfer funds from your existing account. If transferring funds from an account at another bank, you will need the external bank’s ABA routing number and account number for the existing account. Whichever method of funding you choose, please ensure that sufficient funds are available to be transferred.

You can make additional deposits by using the mobile app, external transfers, Amalgamated Bank ATM network (Branch and Allpoint+®), physical branch, or by mail.

Checks deposited by mail requires additional steps. Make check payable to “Amalgamated Bank” and mail to Consumer Banking, Amalgamated Bank, 275 Seventh Avenue, New York, NY 10001. Please include your account number in the memo line. In order for us to fund your account by check, it must meet the following requirements:

  • The check must be signed and dated.
  • The check must be payable to Amalgamated Bank, to you, or to “Cash.” Please be advised that, for security purposes, it is not recommended to mail checks payable to “Cash.” If the check is not payable directly to “Amalgamated Bank,” it must be endorsed properly. (Please do not endorse checks made payable to Amalgamated Bank.)
  • If you wish to mail a check that is made payable to you, please endorse it on the back with your signature and, below your signature, write “For Deposit Only in Account” followed by your account number.
  • You must include instructions indicating the account to which the check should be credited. You can do this bywriting your account number on the memo line or reverse side of the check. (You do not need to use a deposit slip.)


Deposits made by check are accepted at our sole discretion. We reserve the right to refuse, return, or limit any deposit you make to your account. Please refer to our Account Opening Disclosures for more information.

You will be notified via E-mail and U.S. Mail when your account has been opened. You’ll also receive instructions about viewing your new account information online at that time.

You will receive your Debit or ATM Card within ten business days after we have approved your application and opened your account.

If you do not agree to the account terms and conditions, you will not be able to open an account with us.

Customers that are a U.S Citizen or a Resident alien are eligible to open an account online. Non-resident aliens can visit our nearest branch location to open an account. You can find our locations by visiting our website Find a branch or ATM

Yes. During the account opening process, you will have the option to save your applications by selecting the “Save for Later or Cancel” button. An application number will appear at the top of the page, and the bank will send you an email with a link to finalize your account. When you click on the link “Finalize your application”, a new window will open with your application number. You will need to input your social security number and date of birth; this information will provide access to complete your application. If you need help along the way, you can call us at 800-662-0860.

You can give us a Post Office Box as a mailing address, but we must also have your home address for our records. Our account application process allows you to make this distinction.

In order to open an account online, the primary account owner and co-applicant (if applicable) must have an e-mail address. If you (or your co-applicant, if applicable) do not have an email address, please visit any one of our branches to open an account.

If you do not have any of the identification documents we have requested, you may still be able to open an account at one of our branches. Before you come to see us, please call the branch where you plan to open your account or contact our call center at 800-662-0860 to discuss the identification documentation you are missing prior to visiting us at a branch.

An ownership type indicates whether an account has one signer (an individual account) or two signers (a joint account), and whether or not a beneficiary has been designated. If you are opening a Checking account, you cannot designate a beneficiary.

If there are no exceptions during the review process, your account will be opened immediately. You will receive an email confirmation with your account number at the end of the process and an invitation to enroll in online banking. If there are exceptions and further review is required, we will contact you directly. If that is the case, you can expect to receive your email confirmation that your account has been opened within two (2) business days.

No, you do not have to be a member of a union to bank with us.