Security Center

At Amalgamated, the safety and security of your account(s) is our top priority. Browse the topics below to learn more about how we protect your personal information and finances, and what you can do to further protect yourself and your account(s). For further assistance with fraud and security measures on your account, please contact our Customer Service team at 800-662-0860.

Phishing attacks may take on a variety of different forms. In the classic “phishing” attack, a virtual trap is set by cyber thieves that use official-looking emails to lure you to fake websites and trick you into revealing your nonpublic information. Another form of "phishing" is when you receive an official-looking email and are requested to click on a link to download a file or report. Once you click the link, malicious software called “malware” is instantly installed on your PC. The malware is then able to detect and steal your authentication credentials which can be used to log in to your online banking account(s).

Here are some best practices for online security which are outlined below:

  1. Do not open emails from which you do not recognize the sender.
  2. Remember that Amalgamated Bank will never send you an email with a link asking you to update your nonpublic information.
  3. Do not click on any hyperlinks within an email that ask you to confirm or resubmit financial transactions such as a bill payment, wire, or ACH.
  4. Do not share your security credentials with others.

Contact us as soon as you can if you are receiving suspicious emails purportedly coming from Amalgamated Bank.

The Federal Deposit Insurance Corporation has released an online multimedia educational tool to assist you in protecting yourself from identity thieves. The presentation features valuable tips to safeguard your computer and personal information, and it provides guidelines on the action to be taken if your personal information has been compromised.